Last updated 5 October 2026
This is a courtesy translation. The Turkish version (Mesafeli satış sözleşmesi) is the legally binding text.
SELLER
Name: Osman Arslan (sole proprietorship) — trade name: Settlead
Tax office / number: Kalekapı Vergi Dairesi / 0830520482
Address: Güzeloluk Mahallesi, Yalı Caddesi 403B No:9, Muratpaşa / Antalya, Türkiye
Phone: +90 507 065 86 56
Email: support@settlead.com
BUYER
The person or organisation that creates a Settlead account and buys the subscription. The buyer’s name, address and email are those entered during registration and payment.
This agreement governs the sale and performance of the subscription cloud software service (Settlead) for health-travel clinics that the buyer purchases electronically through settlead.com, under Turkish Consumer Protection Law No. 6502 and the Distance Contracts Regulation.
The service is provided according to the subscription package the buyer chooses (users, modules and a monthly or yearly period). Current packages and prices are shown on the pricing page and to the buyer at purchase; the price shown is the price the buyer confirms.
Payment is taken through iyzico by credit or debit card. The seller does not store card details. Unless the buyer cancels, the subscription renews for the same period at the end of each period; an invoice is emailed before every renewal.
The service is delivered digitally; no physical goods are delivered and there is no shipping charge. When payment is confirmed, the buyer’s account and subscription package are activated immediately, and sign-in details are sent to the email address given at registration.
The service is performed instantly in electronic form and its performance starts immediately with the buyer’s consent. Under Article 15(1)(ğ) of the Distance Contracts Regulation, the buyer has no right of withdrawal for such services. The buyer acknowledges having been informed of this at purchase and consents to the service starting immediately.
The buyer may cancel the subscription at any time from the Subscription page in the app. After cancelling, the subscription does not renew and the service remains available until the end of the paid period. The fee for a period that has begun is generally not refundable. If the buyer is charged twice, charged a wrong amount, or the service cannot be provided for a reason on the seller’s side, the amount is refunded to the card used, through iyzico. See the delivery & refund policy.
The seller will provide the service as described and with due care. If it becomes clear that the service cannot be provided, the seller will inform the buyer without delay and refund what was paid. The seller is not liable for brief interruptions caused by planned maintenance or force majeure.
The buyer will give accurate and current information at registration, keep account credentials private, and use the service lawfully. The buyer is responsible for the data entered into the service (including patient data) and for its lawfulness. Personal data handling is described in the privacy policy and the KVKK notice.
For disputes under this agreement, the Consumer Arbitration Committee at the buyer’s residence or where the contract was made is competent within the monetary limits announced each year by the Ministry of Trade, and the Consumer Courts above those limits. If the buyer acts for commercial purposes, the courts and enforcement offices of Antalya are competent.
Before confirming the purchase, the buyer confirms having read all articles of this agreement, received the preliminary information, and accepted it electronically. The agreement takes effect when the order is confirmed.